How to Write A Winning Resume (and Land a Program Manager job)

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👋 Hey, it’s Jean!

I landed 95% of my jobs by applying cold.

Only 1 was a referral 🤫

While networking is important, my resume is the only thing that worked for me.

Here’s what I did:

✅ Indexed on my transferable skills and relevant wins

If I were applying to a go-to-market role, I’d include how I worked cross-functionally with GTM teams like Product, Marketing, and Sales to launch new products, enable internal teams, and close the loop on customer feedback.

If I were pivoting from Customer Success to a Program Manager role, I’d discuss leading a complex project from start to finish, change management strategy, and leading with influence.

Example:

Launched our global go-to-market strategy for X product in partnership with Product, Marketing, and Sales by leading weekly activation standups and synthesizing customer feedback resulting in X% product adoption.

✅ Showcased my impact with measurable outcomes using the Google Framework "Accomplished [X] as measured by [Y], by doing [Z]”

Example:

Reduced operational costs by X% through streamlining daily productivity reports in Salesforce and hosting monthly training workshops with global sales teams.

✅ Kept my resume under 1 page (and killed anything that wasn’t important)

Go through the JD for the role you're applying to and ask yourself, "Have I done X? If so, how? And what was my impact?"

Examples of Impact:

• Did you help the team overperform with a new process?

• Did you improve a process that made it easier or faster?

• How did you save the company time and money?

• Did you delight a customer with your strategy?

Example metrics:

You can INCREASE:

• Customer experience

• Employee morale

• Sales / Revenue

• # of customers

• Product quality

• Retention rate

• Performance

Or DECREASE:

• Customer / employee churn

• # of support tickets 

• # of bugs / issues

• Speed to delivery

• Overhead costs

Impact doesn’t always need a number, but numbers help. Here’s one of my favorite frameworks for PM-ifying your resume: Problem > Action > Results.

And always remember to apply to roles that scare you.

Meeting 70% of the requirements is ENOUGH.

That’s how I got every single job 🙃

Your job is to articulate YOUR value and HOW you can make an immediate impact on the ROLE. 

P.S. Want to land your next Program Manager role and thrive on the job? I’ve helped 30 project leaders accelerate their careers and land fulfilling roles. 

I launched my signature PM Accelerator to help you level up, articulate your value, and finally land the job you deserve. 

✅ Apply now (limited seats) and join the only Program Manager career accelerator taught by a top 1% PM.

🔥 Reviews:

“Jean is at the top of her game and is ready to let everyone in on it!”

“I can’t believe It! I’m moving on to the next round with the VP of Eng!”

“Jean really taught me a lot about program management and provided a much richer and deeper depth and how we can fit into any program manager role at any company”

P.P.S I shared some of my favorite salary negotiation tips here. 

And you can read all the previous newsletters here 🎉 

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